Auto Marketplace
Frequently Asked Questions
Answers about stock confirmation, Request Quote, business buying, checkout, delivery, pickup, products, and accounts.
Common customer questions
Are supplier names shown publicly?
No. Products are shown publicly, while supplier and source details stay internal for stock checks, fulfillment, and commission reporting.
Why does stock need confirmation?
Auto Marketplace does not rely on live supplier API or POS integrations, so staff confirm availability manually before fulfillment.
Can businesses request a quote?
Yes. Add products to the cart and use Request Quote to send quantities, company details, purchase-order notes, invoice requirements, and delivery needs.
Can I checkout as a guest?
Yes. Guest checkout is supported. Customers can also create an account when they want easier access to order and quote history.
What happens if an item is not available?
The team may offer a substitute, backorder option, adjusted quote, cancellation, or refund-required status depending on the order and product.
Are prices shown in PGK?
Yes. Product prices are shown in PGK unless a page or quote states otherwise.