Privacy Policy

Information Auto Marketplace collects

Auto Marketplace collects information needed to run the storefront, process orders, manage Request Quote submissions, support accounts, confirm stock, coordinate delivery or pickup, respond to enquiries, and improve the shopping experience.

Customer and account information

The website may collect names, email addresses, phone numbers, passwords, account activity, order history, quote history, delivery notes, company details, purchase-order references, invoice notes, and customer support messages.

Order, quote, and payment information

Auto Marketplace may store cart items, order numbers, product quantities, fulfillment methods, delivery zones, delivery addresses, stock confirmation status, payment status, refund-required status, and related transaction references. Full card or wallet credentials should be handled by the configured payment provider and not stored by Auto Marketplace.

How information is used

Information is used to process checkout orders, prepare quotes, confirm supplier stock, arrange delivery or pickup, contact customers about substitutions or refunds, manage accounts, prevent misuse, maintain records, improve product pages, and operate customer support.

Supplier and fulfillment sharing

Where necessary, staff may share relevant product, quantity, order, pickup, delivery, or quote details with suppliers or fulfillment partners to confirm availability, prepare goods, arrange delivery, resolve warranty requests, or complete customer support.

Analytics, cookies, and site operation

The website may use essential cookies for sessions, cart behavior, authentication, security, and checkout. If analytics or advertising tools are enabled, they should be configured to measure site performance, product interest, and conversion paths while respecting applicable consent and platform settings.

Retention and security

Auto Marketplace keeps information for as long as needed for orders, quotes, accounts, support, accounting, fraud prevention, legal obligations, and operational records. Reasonable technical and administrative safeguards should be used to protect customer and business information.

Customer choices

Customers can request help with account access, order history, inaccurate details, or privacy questions through the support channel used by Auto Marketplace. Some records may need to be retained where required for order, accounting, legal, or security reasons.